Your guest guide

Everything you need,
from arrival to departure.

Verified house rules, arrival information and practical details for an easy stay at Il Terrazzo sul Lago.

A personal welcome. Check-in and check-out are always handled in person with Massimo. At check-in he explains the home, Wi-Fi, appliances and the practical details for your stay; private keys, codes and credentials are never published here.

Plan your arrival

Before arrival

Check-in and check-out are always handled in person with Massimo. Please share your expected arrival time in advance. Check-in is scheduled from 15:00 to 20:00 and check-out is between 10:00 and 11:00.

The route to the entrance and one ground-floor bedroom is step-free and well lit. The upper level uses an internal staircase; guests using a wheelchair should ask Massimo about door widths, bathrooms and their individual needs before travelling.

Occupancy

Three bedrooms accommodate up to six adults and children, plus one infant in a cot.

Parking

The very spacious private garage is free to use, beside the entrance and comfortably accommodates passenger cars. Massimo shares the final arrival directions before check-in.

Climate & connection

Wi-Fi, air conditioning and heating are available. Massimo explains the connection and appliance controls during the in-person check-in.

Pets

Pets are welcome on request. Applicable conditions and any one-time supplement are confirmed through the Lodgify checkout.

Families

Children are welcome, and one infant can stay in a free cot in addition to the six-person occupancy.

Respect for the home and neighbours

House rules

Current public rules checked against the property listings. Booking.com Airbnb

  • Smoking is not permitted inside the apartment; it is allowed only on the private terrace.
  • Parties and events are not permitted, including bachelor or bachelorette parties.
  • Quiet hours are from 23:00 to 08:00.
  • Pets are accepted on request; confirm the applicable conditions and supplement before booking.
  • Maximum occupancy is six adults and children, plus one infant in the cot.
  • Share your expected arrival time with Massimo before travelling.

Make yourselves at home

Kitchen and shared spaces

The equipped kitchen includes an oven, dishwasher, microwave and coffee machine. Massimo explains the appliance controls during check-in and remains available if anything is unclear.

Please use the terrace and shared living spaces with consideration for the home and surrounding residences, especially during quiet hours.

A simple local routine

Waste and recycling

The separate-waste bins are on the terrace. For longer stays, Massimo points out the collection area a few metres below the house during check-in; follow his current instructions.

Before you leave

Departure

Check-out is handled in person with Massimo between 10:00 and 11:00. Follow the key-return and waste instructions he shares for your stay.

Massimo is available

Help and emergencies

For questions about the apartment, contact Massimo on +39 335 656 4064 or via WhatsApp. In an immediate emergency in Italy, call the official emergency number 112.

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